Transfer an Order to another Customer

Transferring an Order would mean giving up control over an order to another Customer. All Orders belong to a Customer. The Customer who owns the Order has complete control on that Order and can manage, modify that Order from his Customer Control Panel. When you transfer an Order to another Customer, it would shift from your Customer Control Panel to the other Customers' control panel. You would then have NO Control over that Order.

Be careful in using the Transfer Order process. The proces is irreversible. Once an Order is transferred to another Customer you cannot get the Order back without the new Customer transferring it back to you.

There are times you may wish to Transfer an Order to another Customer. For instance you may have sold your domain name to another individual/company. Or you created two separate Customer identities by mistake and now want to consolidate the Orders across both into one single entity.

Follow the process given below to transfer an Order to another Customer

1. Click on the Order you wish to transfer from your Customer Control Panel to bring up the Order Detail View

2. Click on the Transfer Order button

3. Enter the E-mail Address of the Customer you wish to transfer this domain to and continue

4. If the Customer already exists in our database we will bring up his profile and display it to you, requesting confirmation for the transfer. If however, the e-mail address does not exist in our database, you will get a form for filling out complete details of the new Customer.

4. The next step will transfer the Order to the New Customer. The Order will disappear from your Control Panel, and will now appear in the New Customers Control Panel.